Frequently Asked Questions

It's our written game plan for your home. We build a Checkers Home Playbook™ that captures your priorities, pet peeves, and Guest-Ready Squares™, then follow and double-check it every visit so you don't have to keep re-explaining what you want.

Use our online quote calculator for an instant estimate and easy booking. Prefer to talk? Call us at (712) 560-7050 or email office@checkershomecleaning.com—we'll help you pick the right service and time.

We proudly serve Sioux City, IA and the surrounding Siouxland area, including Dakota Dunes, North Sioux City, South Sioux City, Lawton, Moville, Hinton, Dakota City, and Wynstone.

Our standard service follows the Checkers List—our 50+ point room-by-room checklist covering kitchens, bathrooms, dusting, floors, and high-touch surfaces. Deep cleans go further with baseboards, inside appliances (when added), window tracks, ceiling fans, and more. Visit our services page for more details.

Standard = the essentials for maintenance.
Deep Clean = everything in standard plus detailed work like baseboards, door frames, extra scrubbing, and reach-areas. It's perfect for first-time visits, seasonal resets, or after construction. Learn more on our services page.

Most clients choose weekly or bi-weekly for a consistently fresh home. Monthly works for light maintenance. Not sure? Start bi-weekly, then adjust based on how quickly your home collects dust and traffic.

Absolutely. Every team member passes a background check, and we're fully insured for your peace of mind.

We use eco-friendly, non-toxic products that are safe for families, pets, and the environment—but tough on grime. Need fragrance-free or allergy-aware options? Just let us know.

Yes—we bring everything needed, including vacuums, mops, and microfiber cloths. No need to stock anything unless you have a preferred product you'd like us to use.

Not at all. Many clients share a key, lockbox, or garage code. We'll follow your alarm instructions, lock up, and leave everything secure.

It depends on size and service level. As a general guide, a recurring standard clean for a ~2,400 sq ft home takes 2–3 hours. Deep cleans and move-in/out services take longer.

Absolutely. When you customize, those preferences get saved into your Checkers Home Playbook™ and updated whenever you ask—so you don't have to keep leaving sticky notes or repeating instructions. Add services like inside fridge, inside oven, interior windows & tracks, or exclude rooms you don't need.

Yes—these are popular add-ons. Please select them when booking so we allow enough time and bring the right supplies.

During standard cleans we dust interior sills/ledges. Interior glass and tracks are available as add-ons. Exterior windows may be available by special request depending on access and safety.

We'll shift light items we can safely handle (dining chairs, small side tables) to clean around/under. We don't move heavy furniture, large appliances, or items attached to wiring.

Light dish pickup is included (a few items). Full sink loads, running the dishwasher, laundry, and full linen service are available as add-ons—just request them.

We love your furry friends! If they're nervous around vacuums or new people, please crate them or place them in a separate room. Share any "do not let out" instructions and gate/door notes.

A quick tidy (put away clothes, toys, and dishes) helps us spend more time cleaning. If we're doing inside-appliance or cabinet add-ons, please empty those areas before we arrive.

Every visit follows your Checkers Home Playbook™ and our team double-checks your Guest-Ready Squares™ before leaving. With our Checkers Double-Check™ Guarantee, if your main areas don't feel guest-ready after a routine visit, just let us know and we'll come back to make it right.

Accidents are rare, but if something happens, please let us know within 24 hours. We'll review the situation and repair or replace as appropriate. We're insured and will make it right.

We understand plans change. Please give us at least 24 hours' notice to reschedule or cancel to avoid a charge.

Never required, always appreciated for exceptional service. Many clients tip $10–$25 per visit or a small percentage. You can leave cash or ask us to add a gratuity to your invoice.

Major credit/debit cards. Payment is typically processed on the day of service.

No contracts. Schedule one-time or recurring service and adjust anytime—just give us a heads-up for changes.

Yes. We handle first-time deep cleans, move-in/move-out, post-reno/post-construction, and seasonal resets. These are quoted based on time and level of detail. Check out our services page for more information.

If you're juggling work, family, and life, a professional clean can reduce stress and help your home look its best. Our goal is simple: deliver a comfortable, tidy space you can enjoy—without spending your weekends cleaning.

Our focus is residential, but we can sometimes accommodate small offices or rental turnovers. Share your details and timing via our contact page, and we'll confirm availability.

If severe weather or a holiday impacts your visit, we'll contact you quickly with the next available options. You're always welcome to reschedule with notice.